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Upgrade plan

In order to upgrade your workspace plan and increase your monthly limits, you need to open the Settings & Members modal in your homepage and navigate on the Billing & Usage tab. This tab displays your bots total usage, your current plan and paid invoices.
Billing and usage tab
You can choose to upgrade to your desired plan here.

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Cancel or downgrade plan

To cancel or downgrade your workspace plan:
1

Open workspace settings

From your homepage, open the Settings & Members modal.
2

Go to Billing & Usage

Navigate to the Billing & Usage tab.
3

Open the billing portal

Click the Billing portal button. This redirects you to the Stripe-hosted billing portal.
4

Cancel the subscription

From the billing portal you can cancel your subscription or switch to a different plan.
Once the current billing period ends, the workspace automatically reverts to the Free plan.

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Free plan limits

When your workspace is on the Free plan, the following limits apply:
  • 200 chats per month. A chat is counted once a user starts a conversation with your bot. Additional messages from the same user within the same session do not count.
  • 1 seat. You cannot invite members to a Free workspace. To collaborate with others, upgrade to Starter or above.
Higher limits are available on Starter, Pro, and Enterprise plans. See the pricing page for an up-to-date comparison.