> ## Documentation Index
> Fetch the complete documentation index at: https://docs.typebot.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

export const LoomVideo = ({id}) => <div style={{
  position: 'relative',
  paddingBottom: '64.63195691202873%',
  height: 0
}}>
    <iframe title="Loom video" src={`https://www.loom.com/embed/${id}`} allowFullScreen style={{
  position: 'absolute',
  top: 0,
  left: 0,
  width: '100%',
  height: '100%',
  borderRadius: '8px'
}}></iframe>
  </div>;

## How Typebot executes the blocks between each user input?

<LoomVideo id="9cc00a9a8c8245709d6322f197c9fb45" />

## Why some of my results are empty?

Your typebot collects results as soon as your user answers the first input. If other inputs have a blank answer, it means the user never answered them and left the bot.

## How can I delete a block or an edge?

You can right-click on most elements in the graph to open up a contextual menu.

## Is human takeover is available on Typebot?

Live chat is not natively integrated. Typebot is specifically built for async chats. You can still have a human takeover feature using the [Chatwoot block](/editor/blocks/integrations/chatwoot). It will open a Chatwoot live chat box whenever the block is hit.

You can also implement great customer support with Typebot by using a ticketing system such as [Freshdesk](https://freshdesk.com/) or [Zendesk](https://www.zendesk.com/). You can create a ticket each time your user answers the bot.

## Is there an affiliate program available?

I'm not planning on having a Typebot affiliation program.

As a customer, I don't like when someone promotes a tool with an affiliation because we could think that the only reason he's promoting it is that he can win big comparing with other tools.

Natural recommendations resonate a lot more with me. My goal is to create the best user experience possible, so I really hope you will recommend Typebot for free. 🤝

## How can I change my password

Typebot doesn't store any password. Its login works with Github, Google, Facebook and Magic link email.

## Can I set a variable with the Script block?

No, the script block is only meant to execute a script. You can't set a variable with/in it. If you need to set a variable with some code, you can use the [Set variable block](/editor/blocks/logic/set-variable).

## I don't see my bots after login, where did they go?

Typebots live inside a workspace, and each account can belong to several workspaces. A common case is having a personal Free workspace and being invited to a team workspace: after login you land on one of them, and your bots may actually be in the other.

Open the workspace dropdown at the top-left of the dashboard and switch to the workspace that contains your bots.

<Frame>
  <img src="https://mintcdn.com/typebot/D5R4vjlxdJ2YwlGK/images/workspace/workspaces-dropdown.png?fit=max&auto=format&n=D5R4vjlxdJ2YwlGK&q=85&s=584b70058ff791e9c91d2a013e6aa5aa" alt="Workspaces dropdown" width="914" height="562" data-path="images/workspace/workspaces-dropdown.png" />
</Frame>

If the expected workspace is missing from the dropdown, make sure you are logged in with the same email that was invited to the team workspace. See [workspace overview](/workspace) for more details.

## Is there a status page?

Yes. The public status page is available at [status.typebot.io](https://status.typebot.io). It reports uptime and incidents for the Typebot Cloud services (builder, viewer, API). You can subscribe there to get notified when an incident is opened or resolved.

## Can I have a persistent text input always visible at the bottom of the chat?

No. Typebot is a flow-driven conversation engine: the input shown at any moment is the one defined by the current block. There is no native way to display a persistent free-text input that stays visible outside of an input block.

If you need that kind of UX, you have two options:

* **Accept user keywords at any input.** Add a [Reply event](/editor/events/reply) that reacts to specific keywords (see the [user commands guide](/guides/user-commands)). The input still belongs to the current block, but the user can type commands like `help` or `restart` from anywhere.
* **Build a custom UI.** Use the [continueChat HTTP API](/api-reference/chat/continue-chat) to drive the conversation yourself and render whatever chat interface you want, including a persistent input. This is significantly more work than using the official embeds.